HAWAII Shipping instructions

The following important information will help speed your move along: Vehicles must be in operating condition when tendered for shipment, with a working emergency brake, and must either be licensed or qualified to be licensed for operation on public streets or highways. Our Affliate shipper reserves the right to reject receipt of cargo if the cargo does not meet the requirements for safe transportation & handling by their stevedore or vessel operations. 

 All vehicles must have a clean exterior so that a vehicle survey may be conducted at the load port. Dirty vehicles will not be accepted.

PLEASE NOTE – Vehicles shipping from HAWAII to MAINLAND UNITED STATES are subject to stringent inspections by the USDA prior to shipping. It is the responsibility of the shipper to have the interior and exterior of the vehicle thoroughly cleaned. Example: The USDA looks for clumps of mud in wheel wells or under the vehicle’s carriage, under the hood of vehicles is also inspected, the USDA also looks for dirt, grass, plant seeds in the interior as well as the exterior and for anything that they consider invasive to the U.S Continent. If you fail the USDA inspection Our Affiliate shipper will be unable to ship your vehicle until the vehicle has been properly cleaned and re-inspected by the USDA.

Note: Vehicles with cracked or damaged windshields or windows can not be shipped.

 The only items acceptable for shipment in your automobile are those tools and accessories normally attached to the vehicle, or permanently installed in the dash, doors, rear deck, or console. For example, if not bolted in, the following items should be removed:

• loose radios
• CD's
• tape players and tapes
• compact disc players and discs
• portable telephones of any type
• power boosters
• equalizers
• radar scanners
• extra speakers
• decorative ornaments
• auto protective covers/auto bras
• truck tailgate nets
• auto roof racks if not factory installed
• theft alarm systems (if you choose to leave the car alarm in your vehicle, make sure that the system is disengaged prior to shipment)

Please deliver your vehicle to Our Affiliate shipper with 1/4 tank or less fuel.  Our port personnel will do the rest, and make sure your vehicle is ready to go when it reaches its destination. If you are shipping a vehicle powered by an alternative fuel -propane, electric, natural gas, etc - please contact our Customer Service Center at 866-959-2727 for special shipping instructions. Antifreeze Automobiles shipped between Seattle and Hawaii, especially during the fall and winter months, should be delivered to Our Affiliate shipper with antifreeze. We are not responsible for providing this protection nor liable for damage resulting from low temperatures.

Fire Extinguishers must be removed. Federal regulations do not permit fire extinguishers to be shipped with your automobile. Propane tanks Vehicles with propane tanks for auxillary uses must be delivered for shipment with the propane tanks empty of any liquid or fumes. The empty tank must be tagged and certified as gas free by an authorized propane dealer or service company. We recommend that you verify the cost of emptying and certifying propane tanks. It may be less costly to purchase a new tank at your destination. 

 Mainland Ports                                                                                   Vehicle Pick-up times

• Seattle                                                      Mon-Fri, 8:00am-11:30am, 1:00pm-4:30pm
• Oakland                                                   Mon-Fri, 8:00am-11:30am, 1:00pm-4:30pm
• LA (Long Beach)                                  Mon-Fri, 8:00am-11:30am, 1:00pm-4:30pm

Hawaii Ports                                                                                        Vehicle Pick-up times

• Honolulu                                                   Mon-Fri, 8:00am-3:00pm
• Kahului                                                      Mon-Fri, 7:00am-11:30am, 1:00pm-3:30pm
• Hilo                                                              Mon-Fri, 7:30am-11:30am, 1:00pm-3:30pm
• Nawiliwili                                                 Mon-Fri (except Wed), 7am-11:30am, 1pm-3:30pm  

                                                                                               Wed, 7am-11:30am

Guam Ports Vehicle Pick-up times

• Cabras Island                                          Mon-Fri, 8:00am-12:30pm, 1:00pm-5:00pm

Oakland, Long Beach and Seattle – 4 business days free, there after it is $15.00 per calendar day

Honolulu, and Nawiliwili - 4 business days free, there after 5 calendar days at $6.88, days 6 thru 10 $9.63 a day and each calendar thereafter $19.25

Kahului– 2 business days free, there after 5 calendar days at $6.88, days 6 thru 10 $9.63 a day and each calendar thereafter $19.25

Hilo - 3 business days free, there after 5 calendar days at $6.88, days 6 thru 10 $9.63 a day and each calendar thereafter $19.25

** Please make payment at the Port when you collect your vehicle, please note these are NOT Matson fees, they are Port storage fees.

Hawaii

You are required to register your vehicle with the State of Hawaii within thirty (30) calendar days from the time you pickup your automobile from the Port. The State will allow you to do one of the two registration options:

• transfer your vehicle registration to Hawaii registration, or
• obtain a permit to operate your vehicle with its out-of-state plates until those plates expire.

In either case, when you go to the Motor Vehicle Registration Department, you must take with you:

• the original motor vehicle registration, copies will not be accepted;
• your copy of the Shipping delivery receipt;
• proof of No-Fault insurance - You should verify with your insurance agent if your Mainland policy will be good in Hawaii and/or obtain a "Hawaii Proof of Insurance Card" before you leave the Mainland;
• current safety inspection certificate - You may take your automobile to any one of the authorized Safety Inspection Stations located throughout the State.

Guam

Autos must get registered in Guam as soon as possible with the Motor Vehicle Department. If it is a new car, a copy of the Bill of Sale must be accompanied with the car. If it is a used car & has been registered in the U.S., a certification of the ownership and a copy of the registration must accompany the car. Mainland

When you reach your final destination, you should contact the state's Department of Motor Vehicles concerning the registration and state tax requirements, and the driving insurance laws